Thank you for visiting the website tbcc.vn

At TBCC, all information or content of your privacy is our absolute respect and commitment to complete confidentiality. Therefore, the privacy policy, protecting personal information of consumers shown below will be committed to our implementation to protect the maximum interests of all customers.

The consumer personal information protection policy will help explain in detail how we receive, use and provide consumers' personal information (only in cases of real necessity). At the same time, this Policy will set out procedures to ensure the privacy of your personal information and explain your right to choose and use your personal information.

1. PURPOSE AND RANGE OF INFORMATION COLLECTION

• Information collection is our system's record and storage of one or more different information provided by you proactively when you want to shop and order on the website tbcc.vn.

• When using the website to place an order, customers are required to provide complete and completely accurate personal information including full name, email address, phone number, shipping address., And content to be recorded. uncle.
• Your personal information collected on the basis of data recorded through the data entry performed by you, including and without limitation: full name, email address, phone number, shipping address , Content notes …
• Cookies and browsers at the time of access by customers are automatically recorded by the system for the purpose of website security.

2. RANGE OF USING INFORMATION

• We will not rent, sell or disclose your Personal Information to unrelated third parties without your consent, except as set forth in the Consumer Privacy Policy. use this.
• The process of collecting, storing and processing your information is prioritized to serve your order needs on the website tbcc.vn, serving the order processing, product delivery / goods ordered by the customer to the address requested by the customer, providing information related to the product / goods, support for necessary notices or communication, market research and demand analysis shopping bridge.
• The promotional information or information about products / goods we provide on the website will only be sent with the consent of the customer, according to the personal information the customer has provided (including email, phone number, address etc.).
• For the purpose of delivery to you, we may pass on your necessary information including full name and address to a third party (supplier or designated delivery units).

3. TIME STORAGE INFORMATION

The personal information we collect will be kept by us for a period of time in accordance with the law or until such information meets the purpose and range of use specified in these Terms and Conditions.

4. ADDRESS OF THE COLLECTION AND INFORMATION MANAGER UNIT

• THIEN BAO CONFECTIONERY COMPANY LIMITED
• Tax code: 0311691303
• Address: 14 Ho Hao Hon, Co Giang Ward, Ho Chi Minh City, Vietnam
• Phone: 8428 6294 8830
• Email: sales.thienbaocompany@gmail.com

5. MEANS AND TOOLS FOR USERS TO ACCESS AND EDIT YOUR INFORMATION

• TAll details of your orders are also stored by us but will not be published directly. You can access this information (including order details, received products and sent products, email details), and at any time, customers have the right to request Please ask us to check orders, change order information when goods have not been shipped, delivery information by contacting via Hotline: 8428 6294 8830 or emailing sales.thienbaocompany@gmail.com to timely support.

6. COMMITMENT TO SECURITY OF CUSTOMER INFORMATION

• When you make transactions on the website, the security and safety of all customer information is our top priority with the best tools and support measures.
• We only use the personal information we receive from you to serve your request or other purposes agreed by you without transferring, providing or copying to any third party. for commercial purposes or any other purposes contrary to law.
• In case required by law or governmental agency, we are responsible for providing your personal information, information about your transactions to State agencies or related organizations.
• We absolutely do not accept any responsibility, in any way, for damages, losses, losses (if any) due to your failure to comply with the information security regulations stated in These Terms and Conditions.
• No person or organization is allowed to interfere or modify the data structure in the website whether by the type of tools, applications, programs or any other forms. All activities of propagandizing, promoting or spreading illegal acts for the purpose of infiltrating, duplicating, storing or destroying system data on the website are strictly prohibited by law. Vietnam. We will ask the competent State agencies to handle according to the law of individuals or organizations committing this violation when necessary.

7. THE RIGHT TO ACCESS CONSUMER PERSONAL INFORMATION

• Customer Care Center and Marketing Department have access to customer information at the limit of announcing customer care programs, promotions, and product information under the customer's permission.
• Grievance redress mechanism: all grievances related to the protection of consumers' personal information are adjusted and resolved in accordance with the laws of Vietnam. Customers have the right to send their complaints to the Customer Care Center via Hotline: 8428 6294 8830 or email sales.thienbaocompany@gmail.com to reflect. If any dispute arising from the use of the site or ordering on this site cannot be resolved by agreement, this dispute will be finally settled by the competent Court in Vietnam.

8. NOTES ON PERSONAL INFORMATION​​​​​​​

• We may use your personal information to research the market, analyze consumer tastes and details will be hidden, only used for statistics. You can refuse to participate at any time. Any answers to surveys or market surveys that we need you to do will not be forwarded to third parties. The only necessity is to provide your email if you want to participate. The answer will be saved separately from your email.

• You will receive information about us, our website, other websites, products, newsletters, any other news related to companies in the group or business partners. If you do not wish to receive this information, please click the decline link in any email we send to you. Within 7 days of receiving your instructions, we will stop sending information.

Thien Bao Confectionery Company Limited
Business Registration No: 0311691303 - First Registration dated on 05th April 2012.
Issuing place: Department Of Planning and Investment Hochiminh City
Address: 14 Ho Hao Hon Street, Co Giang Ward, District 1, Hochiminh City, Vietnam
Tel: 028 62948830
Email: sales.thienbaocompany@gmail.com
Website: www.tbcc.vn​​​​​​​